• Formally Custom Made Red Carpets - Order your FREE samples - Next Day Delivery Available - CALL US 01726 816572 to order

  • Formally Custom Made Red Carpets - Order your FREE samples - Next Day Delivery Available - CALL US 01726 816572 to order

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Privacy

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Privacy

Information We Collect

We may collect and process the following types of personal data:

  • Contact details (e.g. your name, email address, phone number)

  • Business or delivery addresses

  • Correspondence (e.g. your messages, quote requests, order details)

  • Website usage data, such as page visited and time spent on our site

We collect this data when you fill out forms, contact us, or browse our website.

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide tailored quotes

  • Fulfil and manage orders, send out samples

  • Improve the functionality and performance of our website

  • Communicate with you regarding orders or updates

  • Comply with our legal obligations We do not sell your personal data and only share it with third parties where necessary (e.g. delivery couriers or IT service providers) under strict data protection agreements.

We use your information to:

  • Respond to enquiries and provide tailored quotes

  • Fulfil and manage orders, send out samples

  • Improve the functionality and performance of our website

  • Communicate with you regarding orders or updates

  • Comply with our legal obligations We do not sell your personal data and only share it with third parties where necessary (e.g. delivery couriers or IT service providers) under strict data protection agreements.

We use your information to:

  • Respond to enquiries and provide tailored quotes

  • Fulfil and manage orders, send out samples

  • Improve the functionality and performance of our website

  • Communicate with you regarding orders or updates

  • Comply with our legal obligations We do not sell your personal data and only share it with third parties where necessary (e.g. delivery couriers or IT service providers) under strict data protection agreements.

Lawful Basis for Processing

Under the UK GDPR, we process personal data on the following lawful bases:

  • Consent – for communications you opt into

  • Contract – to provide a service or fulfil an order

  • Legal obligation – to meet regulatory or legal requirements

  • Legitimate interests – such as improving our services or responding to enquiries

Under the UK GDPR, we process personal data on the following lawful bases:

  • Consent – for communications you opt into

  • Contract – to provide a service or fulfil an order

  • Legal obligation – to meet regulatory or legal requirements

  • Legitimate interests – such as improving our services or responding to enquiries

Under the UK GDPR, we process personal data on the following lawful bases:

  • Consent – for communications you opt into

  • Contract – to provide a service or fulfil an order

  • Legal obligation – to meet regulatory or legal requirements

  • Legitimate interests – such as improving our services or responding to enquiries

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and accounting requirements. After this period, your data will be securely deleted.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and accounting requirements. After this period, your data will be securely deleted.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and accounting requirements. After this period, your data will be securely deleted.

Cookies

Our website uses cookies to enhance your experience and collect anonymous usage data. Cookies help us understand how visitors interact with our site so we can improve it. You can control or disable cookies through your browser settings.

Our website uses cookies to enhance your experience and collect anonymous usage data. Cookies help us understand how visitors interact with our site so we can improve it. You can control or disable cookies through your browser settings.

Our website uses cookies to enhance your experience and collect anonymous usage data. Cookies help us understand how visitors interact with our site so we can improve it. You can control or disable cookies through your browser settings.

Your Rights

As a UK resident, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your data (in certain circumstances) • Object to or restrict processing of your data • Withdraw consent for marketing communications at any time To exercise any of your rights, please email us at info@custommadeeventcarpets.co.uk.

As a UK resident, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your data (in certain circumstances) • Object to or restrict processing of your data • Withdraw consent for marketing communications at any time To exercise any of your rights, please email us at info@custommadeeventcarpets.co.uk.

As a UK resident, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your data (in certain circumstances) • Object to or restrict processing of your data • Withdraw consent for marketing communications at any time To exercise any of your rights, please email us at info@custommadeeventcarpets.co.uk.

Data Security

We use appropriate technical and organisational measures to keep your data secure. Only authorised staff have access to your personal information, and we take steps to protect it from unauthorised access, alteration, or loss.

We use appropriate technical and organisational measures to keep your data secure. Only authorised staff have access to your personal information, and we take steps to protect it from unauthorised access, alteration, or loss.

We use appropriate technical and organisational measures to keep your data secure. Only authorised staff have access to your personal information, and we take steps to protect it from unauthorised access, alteration, or loss.

Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our business practices. Any updates will be posted on this page with a revised effective date.

We may update this Privacy Policy to reflect changes in legal requirements or our business practices. Any updates will be posted on this page with a revised effective date.

We may update this Privacy Policy to reflect changes in legal requirements or our business practices. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: Custom Made Event Carpets Email: info@custommadeeventcarpets.co.uk Phone: 01726 816572 / 07876 698730 If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

If you have any questions about this Privacy Policy or how we handle your data, please contact: Custom Made Event Carpets Email: info@custommadeeventcarpets.co.uk Phone: 01726 816572 / 07876 698730 If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

If you have any questions about this Privacy Policy or how we handle your data, please contact: Custom Made Event Carpets Email: info@custommadeeventcarpets.co.uk Phone: 01726 816572 / 07876 698730 If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.